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Have a question?
How to buy
Click on the product you want to buy, and fill in the recipient, name, contact number, and recipient address. The order is completed when the payment is completed.
Payment method
Credit card shop online
Shipping method
Your products will be shipped within 2 working days after the order is placed. If the order is out of stock, you will need to wait 7~12 days and notify separately. If you need to receive the goods urgently, please call us so that we can ship them as soon as possible.
The shipping fee within Taiwan's main island and Taiwan's outer islands is NT$ 60.
If you are in foreign areas, please ask us the freight in advance.
Return policy
[Product Defects]
If the product is defective or the damages occurs during the delivery process, please contact us within 7 days of arrival, and we will help you immediately.
E-mail: service@yuandesign.tw
Line: @515hbtea
Customer Service Phone: 02-2766-2289
[Product Return]
If you need to cancel the purchase, please submit it within 7 days, overdue will not be accepted.
The returned goods must be in a brand new state and restored in their complete packaging. Please do not miss any accessories, do not disassemble and inspect the goods or damage them.
The 7-day hesitation period is not a trial period. If the application for a return or exchange is not caused by the product defects, the shipment charge must be borne by the buyer.
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